What you told us:

• Reduce waiting times
• Kids Play area 
• Late opening hours 

What we have done 

• Reduce waiting times: In the past 18 months we have reduced out waiting time and will constantly work towards reducing it. 
• Kids Play area: We'll provide more books and toys  
• Late opening hours: We did try a year ago to extend the clinic time to 10pm but due to circumstances we had to revert back to normal time.